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Terms and Conditions

Cake Orders

We require 5 days notice on all cake orders.  Occasionally we may not be able to meet demand so please order as early as possible.

Please check all details before you make payments as alternations will be charged.

Sponge cakes do not contain nuts but are made in an environment where nuts are used

Fruit cakes contain nuts and alcohol

Our cakes contain gluten, wheat, dairy and eggs, if you have any special requirements please contact us

Our cakes are supplied boxed and must be kept level and transported on a car floor or boot, not car seat

Cakes should be stored in a dry cool place

Sponge cake will keep for approximately one week after collection/delivery.

Fruit cake will last for months but cannot be guaranteed for years.

In the event of cancellation there will be no refund 5 days prior to delivery/collection. A £10 admin fee will be withheld on all cancellations before this time, £50 for wedding cake orders.

Corrections and repairs to cakes can be corrected within one hour of delivery/collection. You are required to give us this opportunity.

We welcome any form of feedback to help us improve our service.  If you want to make a complaint please contact us This email address is being protected from spambots. You need JavaScript enabled to view it.. Claims may be reduced or rejected if we have not been given the opportunity to put things right.  Since taste is a very personal matter and subjective we cannot accept returns of any products merely because you do not like the taste.


Please note your payments are non-refundable. You may transfer your course at least 2 weeks before your course date. A £10 admin fee will be with held.

If for any reason we need to cancel a course we will give you as much notice as possible and offer you an alternative or refund your money.

All courses must be paid in full at the time of booking. No cash can be accepted at the start of the course all bookings must be in advance.